Your data
Delete my data
There is no account to close, so deletion means one of two specific things — and one of them you can do yourself, right now, without asking us.
Your assets — delete the app
Removing AssetsManager from your phone deletes every asset, value, serial number and note, permanently and immediately. We hold no copy, so nothing is left behind on a server.
Export a backup first if you want to keep them — Profile › Data Import/Export.
A message you sent us — email us
If you typed a reply address into a feedback message, that is the one piece of personal data we hold. Ask and we will remove it.
Confirmed within one month, and in practice much sooner.
Your assets
Your assets, their values, serial numbers and your notes are stored only on your phone. Deleting the AssetsManager app removes them, permanently and immediately. We hold no copy, so there is nothing for us to delete and nothing for us to restore afterwards.
If you want to keep them, export a backup first: Profile › Data Import/Export. You can lock that file with a passphrase, in which case only you can ever open it — we hold neither the file nor the passphrase.
What we hold about you
There is no account and no cloud copy of your assets — deleting the app's data deletes them, because your phone is the only place they exist. What our servers do hold is small: anonymous usage statistics keyed to a random install identifier, and a reply address only if you typed one into a feedback message. Write to support@info-sphere.ie to have a feedback message removed; we will confirm within one month, and in practice much sooner.
What happens automatically
- Server request logs are deleted after 90 days.
- Daily usage records (the only place an IP address lives) are deleted after 12 months.
If you bought the upgrade
The purchase record holds a store transaction identifier and a date — no name, no address, no card details. Irish tax law requires records of sales to be kept for six years, so we cannot delete it on request, and deleting it would also remove your ability to restore the purchase on a new phone.
It contains nothing that identifies you personally. If you want your installation identifier detached from it, write to support@info-sphere.ie.
Feedback you sent us
If you sent us a correction or a bug report and included an email address, we keep the message so we can act on it and check the fix held. Ask us at support@info-sphere.ie and we will remove your address from it.